Before you buy
Conditions and guarantees
Five conditions, precise wording, and your rights spelled out. With second-hand equipment, a vague word costs both sides dearly, so here is exactly what each term means.
The vocabulary
The five conditions
The condition describes the outward appearance of the camera. Its working order is described separately on each product page: a marked body can work perfectly, and an immaculate one can have a mechanical fault. The two pieces of information are independent, and you need both.
- Like new
- No visible signs of use. The camera looks as if it has never, or hardly ever, been used, and is sometimes still in its box with its original accessories. Working
- Very good condition
- A few micro-scratches that only show under low-angle light, up close. In use, you won’t notice a thing. Working
- Good condition
- Normal, honest signs of use: visible micro-scratches, light marks on the corners, sometimes plastic slightly yellowed with age. The camera has been used and it shows, without getting in the way. Working
- Fair condition
- Obvious marks: clear scratches, chipped paint, worn or peeling covering. The camera has lived a full life and its looks tell the story. Often the best value for money when only the photos matter. Working
- For parts
- Sold not working, or only partly working. Whatever doesn’t work is described precisely on the product page. Intended for repair, spare parts or decoration, not for photography. Not working or partly working
The distinction that matters
‘Tested and checked’: what it covers
What it means
Every camera has been powered on and tried function by function before going on sale, and what we found is written on its product page. The full details of the checks are on the page our testing method.
What it doesn’t mean
It isn’t a refurbishment: we don’t recalibrate shutters and we don’t take lenses apart. The basic maintenance that use depends on is done, though: damaged light seals are replaced before the camera goes on sale. But a test confirms how something works at a given moment: with mechanics thirty or forty years old, nobody can honestly promise how long it will last.
Your rights
What you’re entitled to, whatever happens
Analog Gwerz sells as a business: buyers’ statutory protections apply in full, with no need to ask for them.
Withdrawal: 14 days
You have fourteen days from receipt to change your mind, without having to give a reason. Just let us know, then send the camera back in the condition you received it in, with its accessories.
Right of withdrawal for distance sales: Articles L221-18 et seq. of the French Consumer Code (Code de la consommation).Legal guarantee of conformity
If the camera doesn’t match its description or doesn’t work as stated, the legal guarantee of conformity applies, meaning repair, replacement or a refund, at our expense.
For second-hand goods, this guarantee runs for two years from receipt.
Articles L217-3 et seq. of the French Consumer Code.Hidden defects
A defect that could not be detected at the time of purchase and that makes the camera unfit for use is covered by the guarantee against hidden defects, independently of everything above.
Article 1641 of the French Civil Code (Code civil).If something’s wrong when it arrives, write to us with a few photos of what you see. We’ll reply and find a solution: a return, a refund or an appropriate gesture, depending on the case. A badly described camera is our mistake, not yours.