Contact
Contact us
A question about a camera, a doubt about compatibility, a parcel on its way, or gear you'd like to part with: you write to the workshop, and the workshop replies. No call centre, no stock answers.
- A person, not a robotThe person who tests the cameras is the person who reads your messages.
- A workshop in BrittanyPlouguenast-Langast, Côtes-d'Armor. All the equipment goes across this workbench.
- A straight answerWe'd rather lose a sale than make it on a misunderstanding.
The answer may already be here
These four pages cover most of what people ask us. A quick look might save you a back-and-forth.
Write to the workshop
Two ways to go about it: let us guide you in a few clicks so your request arrives complete, or write to us directly if you already know what to say.
Step 1 of 4
What can we do for you?
Let's narrow it down
Your details
Let's check before sending
Message sent
A confirmation has just been sent to your inbox. If you can't see it, check your spam folder: it is sent from contact@analoggwerz.com.
Buy-back and valuation
Got gear to sell?
A body that has been sitting in a cupboard for twenty years, a grandfather's equipment, a whole job lot rescued from an attic: we regularly buy photo and video equipment to test it, get it working again and find it a new owner.
Describe what you have by answering a few questions. We'll get back to you with a costed offer or a reasoned refusal, with no commitment on your part either way, and without you having to send anything off blind.
- You describeBrand, model, condition, what's included. A few photos if you have them.
- We take a lookWe work out what this gear is worth today, and what it would need doing to it.
- We replyAn offer, or an honest explanation if we can't take it.
What we're looking for
- Film SLRs and compacts
- Lenses in common mounts
- 2000s digital compacts
- Camcorders and cassettes
- Job lots, estates, cupboard finds
What we pass on
- Recent digital equipment
- Phones and action cameras
- Used disposable cameras
- Items with no identifiable brand
A broken camera isn't ruled out automatically: a dead body can serve as a parts donor. Just say so, it won't count against you.
Where your message goes
Analog Gwerz is the photo brand of Skeudva, based in Plouguenast-Langast, in the Côtes-d'Armor. There's no call centre and no outsourced customer service: your message lands in the same inbox as the orders, and the person who opens up the cameras is the one who replies.
That's also why we prefer precise requests. A listing reference, an order number, a photo of the problem: that's what turns a five-message exchange into a single useful reply.
To find your way around the rest: our testing method sets out what we check on every item, conditions and guarantees explains our grades, the journal brings together our camera reviews, and the sitemap opens up every category and the 22 brands we follow.
Before you write, these four points come up often
I haven't had a reply, what should I do?
Start by checking your spam folder: our messages are sent from contact@analoggwerz.com and some email services filter them. If you can't find anything, write to us again giving the date of your first message: a mistyped address sometimes stops the reply getting through.
Can I ask for more photos of a camera?
Yes, and it's actually a good idea with second-hand items. Give us the listing reference and the detail you're interested in: condition of the seals, cleanliness of a lens, marks on the body. All our photos are taken unedited, and these will be too.
How do I know whether a lens will fit my camera body?
Tell us the brand and exact model of your camera, and the mount if you know it. With film gear, compatibility depends on the mechanical mount, sometimes on an adapter. We'll tell you frankly whether the combination is worth it or whether you'll lose automatic functions.
Do you take equipment that no longer works?
Sometimes. A dead body can serve as a parts donor to repair another, and some lenses remain usable even when the electronics have died. Describe the fault as it is: an honest description is better than a nice surprise we won't find.