{"id":11938,"date":"2026-08-17T07:20:41","date_gmt":"2026-08-17T07:20:41","guid":{"rendered":"https:\/\/www.analoggwerz.com\/nous-contacter\/"},"modified":"2026-08-17T07:20:41","modified_gmt":"2026-08-17T07:20:41","slug":"nous-contacter","status":"publish","type":"page","link":"https:\/\/www.analoggwerz.com\/en\/nous-contacter\/","title":{"rendered":"Contact us"},"content":{"rendered":"<div class=\"agc\">\r\n\r\n  <header class=\"agc-hero agc-bande agc-bande--sable\">\r\n    <div class=\"agc-hero-in\">\r\n    <div class=\"agc-hero-txt\">\r\n    <p class=\"agc-eyebrow\">Contact<\/p>\r\n    <h1>Contact us<\/h1>\r\n    <p class=\"agc-lead\">A question about a camera, a doubt about compatibility, a parcel on its way, or gear you'd like to part with: you write to the workshop, and the workshop replies. No call centre, no stock answers.<\/p>\r\n    <\/div>\r\n    <figure class=\"agc-hero-vis\">\r\n      <img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.analoggwerz.com\/wp-content\/uploads\/2025\/10\/DSCF9169-1024x683.jpg\" alt=\"Photographe face \u00e0 la mer sur la c\u00f4te bretonne, pr\u00e8s de l\u2019atelier Analog Gwerz\" width=\"1024\" height=\"683\">\r\n      <figcaption>The coast, a few kilometres from the workbench.<\/figcaption>\r\n    <\/figure>\r\n    <\/div>\r\n    <ul class=\"agc-facts\">\r\n      <li><span>A person, not a robot<\/span>The person who tests the cameras is the person who reads your messages.<\/li>\r\n      <li><span>A workshop in Brittany<\/span>Plouguenast-Langast, C\u00f4tes-d'Armor. All the equipment goes across this workbench.<\/li>\r\n      <li><span>A straight answer<\/span>We'd rather lose a sale than make it on a misunderstanding.<\/li>\r\n    <\/ul>\r\n  <\/header>\r\n\r\n  <section class=\"agc-sec agc-sec--vite\">\r\n    <h2>The answer may already be here<\/h2>\r\n    <p class=\"agc-st\">These four pages cover most of what people ask us. A quick look might save you a back-and-forth.<\/p>\r\n    <div class=\"agc-vite\">\r\n      <a class=\"agc-tuile\" href=\"\/en\/faq\/\">\r\n        <span class=\"agc-ic\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M9.6 9.2a2.5 2.5 0 1 1 3.4 2.3c-.6.3-1 .9-1 1.6v.5\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><span class=\"agc-tuile-t\">Frequently asked questions<\/span>\r\n        <span class=\"agc-tuile-d\">Payment, equipment condition, films, compatibility: the questions we get asked most.<\/span>\r\n        <span class=\"agc-fl\">View<\/span>\r\n      <\/a>\r\n      <a class=\"agc-tuile\" href=\"\/en\/livraison-et-retours\/\">\r\n        <span class=\"agc-ic\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3 8.5 12 4l9 4.5v7L12 20l-9-4.5z\"\/><path d=\"M3 8.5 12 13l9-4.5\"\/><path d=\"M12 13v7\"\/><\/svg><\/span><span class=\"agc-tuile-t\">Delivery and returns<\/span>\r\n        <span class=\"agc-tuile-d\">Rates by zone, free delivery in mainland France from \u20ac150, tracked parcels, damaged parcels.<\/span>\r\n        <span class=\"agc-fl\">View<\/span>\r\n      <\/a>\r\n      <a class=\"agc-tuile\" href=\"\/en\/etats-et-garanties\/\">\r\n        <span class=\"agc-ic\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 3.5 5 6v5.4c0 4 3 7.5 7 8.6 4-1.1 7-4.6 7-8.6V6z\"\/><path d=\"m9.2 12 2 2 3.6-3.8\"\/><\/svg><\/span><span class=\"agc-tuile-t\">Conditions and guarantees<\/span>\r\n        <span class=\"agc-tuile-d\">What each condition grade means, and what is covered by law.<\/span>\r\n        <span class=\"agc-fl\">View<\/span>\r\n      <\/a>\r\n      <a class=\"agc-tuile\" href=\"\/en\/notre-methode-de-test\/\">\r\n        <span class=\"agc-ic\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"11\" cy=\"11\" r=\"6\"\/><path d=\"m15.6 15.6 3.9 3.9\"\/><\/svg><\/span><span class=\"agc-tuile-t\">Our testing method<\/span>\r\n        <span class=\"agc-tuile-d\">What we check on every camera before putting it on sale, point by point.<\/span>\r\n        <span class=\"agc-fl\">View<\/span>\r\n      <\/a>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"agc-sec agc-ecrire agc-bande agc-bande--sable\" id=\"ecrire\">\r\n    <h2>Write to the workshop<\/h2>\r\n    <p class=\"agc-st\">Two ways to go about it: let us guide you in a few clicks so your request arrives complete, or write to us directly if you already know what to say.<\/p>\r\n\r\n    <div class=\"agc-cols\">\r\n      <div class=\"agc-boite\">\r\n        <div class=\"agc-onglets\" role=\"tablist\">\r\n          <button type=\"button\" role=\"tab\" id=\"agc-t1\" aria-controls=\"agc-p1\" aria-selected=\"true\">Guided form<\/button>\r\n          <button type=\"button\" role=\"tab\" id=\"agc-t2\" aria-controls=\"agc-p2\" aria-selected=\"false\">Direct message<\/button>\r\n        <\/div>\r\n\r\n        <div id=\"agc-p1\" role=\"tabpanel\" aria-labelledby=\"agc-t1\" class=\"agc-panneau\">\r\n          <div class=\"agc-jauge\" aria-hidden=\"true\"><i style=\"transform:scaleX(.25)\"><\/i><\/div>\r\n          <p class=\"agc-compte\">Step <b>1<\/b> of 4<\/p>\r\n\r\n          <div class=\"agc-etape\" data-etape=\"1\">\r\n            <h3>What can we do for you?<\/h3>\r\n            <div class=\"agc-choix\" data-champ=\"motif\">\r\n              <button type=\"button\" data-val=\"avant-achat\"><b>A question before buying<\/b><i>Compatibility, condition, advice on a model<\/i><\/button>\r\n              <button type=\"button\" data-val=\"commande\"><b>My order or my delivery<\/b><i>Tracking, address, parcel on its way<\/i><\/button>\r\n              <button type=\"button\" data-val=\"souci\"><b>A problem with a camera I received<\/b><i>Fault, breakage, damaged parcel<\/i><\/button>\r\n              <button type=\"button\" data-val=\"vendre\"><b>Sell gear or get it valued<\/b><i>You have gear to offer us<\/i><\/button>\r\n              <button type=\"button\" data-val=\"autre\"><b>Something else<\/b><i>Press, partnership, general question<\/i><\/button>\r\n            <\/div>\r\n          <\/div>\r\n\r\n          <div class=\"agc-etape\" data-etape=\"2\" hidden>\r\n            <h3 class=\"agc-t2\">Let's narrow it down<\/h3>\r\n            <div class=\"agc-questions\"><\/div>\r\n          <\/div>\r\n\r\n          <div class=\"agc-etape\" data-etape=\"3\" hidden>\r\n            <h3>Your details<\/h3>\r\n            <div class=\"agc-grille2\">\r\n              <label>Name or first name <input type=\"text\" data-n=\"nom\" autocomplete=\"name\" required><\/label>\r\n              <label>Email address <input type=\"email\" data-n=\"email\" autocomplete=\"email\" required><\/label>\r\n            <\/div>\r\n            <label>Telephone <i>optional<\/i><input type=\"tel\" data-n=\"tel\" autocomplete=\"tel\"><\/label>\r\n            <label class=\"agc-msg\">Your message <i>At least 10 characters<\/i><textarea data-n=\"message\" rows=\"5\" required><\/textarea><\/label>\r\n            <label class=\"agc-check\"><input type=\"checkbox\" data-n=\"consent\" required> <span>I agree that this information may be used to handle my request. It is never sold on or used for advertising (see the <a href=\"\/en\/politique-de-confidentialite\/\">privacy policy)<\/a>.<\/span><\/label>\r\n          <\/div>\r\n\r\n          <div class=\"agc-etape\" data-etape=\"4\" hidden>\r\n            <h3>Let's check before sending<\/h3>\r\n            <div class=\"agc-recap\"><\/div>\r\n          <\/div>\r\n\r\n          <div class=\"agc-erreur\" role=\"alert\" hidden><\/div>\r\n          <div class=\"agc-pilote\">\r\n            <button type=\"button\" class=\"agc-prec\" hidden>Back<\/button>\r\n            <button type=\"button\" class=\"agc-suiv\" disabled>Continue<\/button>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <div id=\"agc-p2\" role=\"tabpanel\" aria-labelledby=\"agc-t2\" class=\"agc-panneau\" hidden>\r\n          <div class=\"agc-grille2\">\r\n            <label>Name or first name <input type=\"text\" data-d=\"nom\" autocomplete=\"name\" required><\/label>\r\n            <label>Email address <input type=\"email\" data-d=\"email\" autocomplete=\"email\" required><\/label>\r\n          <\/div>\r\n          <div class=\"agc-grille2\">\r\n            <label>Telephone <i>optional<\/i><input type=\"tel\" data-d=\"tel\" autocomplete=\"tel\"><\/label>\r\n            <label>Subject\r\n              <select data-d=\"motif\">\r\n                <option value=\"avant-achat\">Question avant d'acheter<\/option>\r\n                <option value=\"commande\">Commande ou livraison<\/option>\r\n                <option value=\"souci\">Souci avec un appareil re\u00e7u<\/option>\r\n                <option value=\"vendre\">Estimation \/ revente de mat\u00e9riel<\/option>\r\n                <option value=\"autre\">Something else<\/option>\r\n              <\/select>\r\n            <\/label>\r\n          <\/div>\r\n          <label class=\"agc-msg\">Your message <i>At least 10 characters<\/i><textarea data-d=\"message\" rows=\"7\" required placeholder=\"Tell us everything: listing reference, order number, model concerned\u2026 the more precise, the more useful our answer.\"><\/textarea><\/label>\r\n          <label class=\"agc-check\"><input type=\"checkbox\" data-d=\"consent\" required> <span>I agree that this information may be used to handle my request (see the <a href=\"\/en\/politique-de-confidentialite\/\">privacy policy)<\/a>.<\/span><\/label>\r\n          <div class=\"agc-erreur\" role=\"alert\" hidden><\/div>\r\n          <div class=\"agc-pilote\"><button type=\"button\" class=\"agc-envoi\">Send message<\/button><\/div>\r\n        <\/div>\r\n\r\n        <div class=\"agc-piege\" aria-hidden=\"true\"><label>Leave this field empty<input type=\"text\" tabindex=\"-1\" autocomplete=\"off\" data-p=\"1\"><\/label><\/div>\r\n\r\n        <div class=\"agc-merci\" hidden>\r\n          <div class=\"agc-coche\" aria-hidden=\"true\"><\/div>\r\n          <h3>Message sent<\/h3>\r\n          <p class=\"agc-merci-t\"><\/p>\r\n          <p class=\"agc-merci-s\">A confirmation has just been sent to your inbox. If you can't see it, check your spam folder: it is sent from <b>contact@analoggwerz.com<\/b>.<\/p>\r\n          <div class=\"agc-merci-l\">\r\n            <a href=\"\/en\/boutique\/\">Browse the shop<\/a>\r\n            <a href=\"\/en\/faq\/\">Frequently asked questions<\/a>\r\n            <a href=\"\/en\/nouveautes\/\">Our latest reviews<\/a>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <aside class=\"agc-side\">\r\n        <div class=\"agc-carte agc-carte--mail\">\r\n          <p class=\"agc-k\">Simply by email<\/p>\r\n          <a class=\"agc-mail\" href=\"mailto:contact@analoggwerz.com\">contact@analoggwerz.com<\/a>\r\n          <p>Write to us directly if you'd rather attach photos: it's often the quickest way to diagnose a camera.<\/p>\r\n        <\/div>\r\n        <div class=\"agc-carte\">\r\n          <p class=\"agc-k\">Who replies<\/p>\r\n          <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.analoggwerz.com\/wp-content\/uploads\/2025\/10\/DSCF9038-1024x683.jpg\" alt=\"Manech, \u00e0 l\u2019atelier Analog Gwerz, en Bretagne\" width=\"1024\" height=\"683\">\r\n          <p>Analog Gwerz is a workshop, not a warehouse. Equipment is tested, cleaned and photographed on site, one item at a time. <a href=\"\/en\/a-propos\/\">Discover the workshop<\/a>.<\/p>\r\n        <\/div>\r\n        <div class=\"agc-carte\">\r\n          <p class=\"agc-k\">Good to know<\/p>\r\n          <ul class=\"agc-puces\">\r\n            <li>Every camera is <b>tested and checked<\/b> before it goes on sale.<\/li>\r\n            <li>The photos in our listings are <b>of the actual item<\/b>, unedited.<\/li>\r\n            <li><b>Free delivery in France from \u20ac150<\/b> in mainland France.<\/li>\r\n            <li><b>Secure payment<\/b>&nbsp;: card, Apple Pay, Google Pay, bank transfer.<\/li>\r\n            <li>Every listing is a <b>unique piece<\/b>&nbsp;: once it's sold, it won't be back.<\/li>\r\n          <\/ul>\r\n        <\/div>\r\n        <div class=\"agc-carte agc-carte--insta\">\r\n          <p class=\"agc-k\">Follow us<\/p>\r\n          <a href=\"https:\/\/www.instagram.com\/analog_gwerz\/\" target=\"_blank\" rel=\"noopener\">@analog_gwerz<\/a>\r\n          <p>New arrivals and behind the scenes at the workshop, week by week.<\/p>\r\n        <\/div>\r\n      <\/aside>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"agc-sec agc-vendre\" id=\"vendre\">\r\n    <div class=\"agc-vendre-in\">\r\n      <div class=\"agc-vendre-txt\">\r\n        <img loading=\"lazy\" decoding=\"async\" class=\"agc-mark\" src=\"https:\/\/www.analoggwerz.com\/wp-content\/uploads\/2026\/10\/analoggwerz-blanc.png\" alt=\"Analog Gwerz\" width=\"400\" height=\"202\">\r\n        <p class=\"agc-eyebrow\">Buy-back and valuation<\/p>\r\n        <h2>Got gear to sell?<\/h2>\r\n        <p>A body that has been sitting in a cupboard for twenty years, a grandfather's equipment, a whole job lot rescued from an attic: we regularly buy photo and video equipment to test it, get it working again and find it a new owner.<\/p>\r\n        <p>Describe what you have by answering a few questions. We'll get back to you with a <b>costed offer or a reasoned refusal<\/b>, with no commitment on your part either way, and without you having to send anything off blind.<\/p>\r\n        <ol class=\"agc-pas\">\r\n          <li><b>You describe<\/b><span>Brand, model, condition, what's included. A few photos if you have them.<\/span><\/li>\r\n          <li><b>We take a look<\/b><span>We work out what this gear is worth today, and what it would need doing to it.<\/span><\/li>\r\n          <li><b>We reply<\/b><span>An offer, or an honest explanation if we can't take it.<\/span><\/li>\r\n        <\/ol>\r\n        <p class=\"agc-pilote\"><a class=\"agc-go-vendre\" href=\"\/en\/reprise-materiel-photo\/\" style=\"text-decoration:none;display:inline-flex;align-items:center\">Get my gear valued<\/a><\/p>\r\n      <\/div>\r\n      <div class=\"agc-vendre-vis\">\r\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.analoggwerz.com\/wp-content\/uploads\/2026\/05\/img_7921-1024x768.jpeg\" alt=\"Dos d'un appareil photo argentique ouvert sur l'\u00e9tabli de l'atelier\" width=\"1024\" height=\"768\">\r\n        <div class=\"agc-duo\">\r\n          <div>\r\n            <p class=\"agc-k\">What we're looking for<\/p>\r\n            <ul class=\"agc-puces\">\r\n              <li>Film SLRs and compacts<\/li>\r\n              <li>Lenses in common mounts<\/li>\r\n              <li>2000s digital compacts<\/li>\r\n              <li>Camcorders and cassettes<\/li>\r\n              <li>Job lots, estates, cupboard finds<\/li>\r\n            <\/ul>\r\n          <\/div>\r\n          <div>\r\n            <p class=\"agc-k\">What we pass on<\/p>\r\n            <ul class=\"agc-puces agc-puces--non\">\r\n              <li>Recent digital equipment<\/li>\r\n              <li>Phones and action cameras<\/li>\r\n              <li>Used disposable cameras<\/li>\r\n              <li>Items with no identifiable brand<\/li>\r\n            <\/ul>\r\n          <\/div>\r\n        <\/div>\r\n        <p class=\"agc-note\">A broken camera isn't ruled out automatically: a dead body can serve as a parts donor. Just say so, it won't count against you.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"agc-sec agc-atelier agc-bande agc-bande--blanc\">\r\n    <div class=\"agc-atelier-in\">\r\n      <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.analoggwerz.com\/wp-content\/uploads\/2025\/11\/DSC05224-1024x683.jpg\" alt=\"Appareil Cosina d\u00e9mont\u00e9 sur l'\u00e9tabli de l'atelier Analog Gwerz\" width=\"1024\" height=\"683\">\r\n      <div>\r\n        <h2>Where your message goes<\/h2>\r\n        <p>Analog Gwerz is the photo brand of <b>Skeudva<\/b>, based in Plouguenast-Langast, in the C\u00f4tes-d'Armor. There's no call centre and no outsourced customer service: your message lands in the same inbox as the orders, and the person who opens up the cameras is the one who replies.<\/p>\r\n        <p>That's also why we prefer precise requests. A listing reference, an order number, a photo of the problem: that's what turns a five-message exchange into a single useful reply.<\/p>\r\n        <p>To find your way around the rest: <a href=\"\/en\/notre-methode-de-test\/\">our testing method<\/a> sets out what we check on every item, <a href=\"\/en\/etats-et-garanties\/\">conditions and guarantees<\/a> explains our grades, <a href=\"\/en\/nouveautes\/\">the journal<\/a> brings together our camera reviews, and <a href=\"\/en\/plan-du-site\/\">the sitemap<\/a> opens up every category and the 22 brands we follow.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"agc-sec agc-faq agc-bande agc-bande--sable\">\r\n    <h2>Before you write, these four points come up often<\/h2>\r\n    <details><summary>I haven't had a reply, what should I do?<\/summary><p>Start by checking your spam folder: our messages are sent from <b>contact@analoggwerz.com<\/b> and some email services filter them. If you can't find anything, write to us again giving the date of your first message: a mistyped address sometimes stops the reply getting through.<\/p><\/details>\r\n    <details><summary>Can I ask for more photos of a camera?<\/summary><p>Yes, and it's actually a good idea with second-hand items. Give us the listing reference and the detail you're interested in: condition of the seals, cleanliness of a lens, marks on the body. All our photos are taken unedited, and these will be too.<\/p><\/details>\r\n    <details><summary>How do I know whether a lens will fit my camera body?<\/summary><p>Tell us the brand and exact model of your camera, and the mount if you know it. With film gear, compatibility depends on the mechanical mount, sometimes on an adapter. We'll tell you frankly whether the combination is worth it or whether you'll lose automatic functions.<\/p><\/details>\r\n    <details><summary>Do you take equipment that no longer works?<\/summary><p>Sometimes. A dead body can serve as a parts donor to repair another, and some lenses remain usable even when the electronics have died. Describe the fault as it is: an honest description is better than a nice surprise we won't find.<\/p><\/details>\r\n  <\/section>\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11938","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nous contacter | Analog Gwerz<\/title>\n<meta name=\"description\" content=\"Analog Gwerz \u2013 Appareils photo argentiques &amp; num\u00e9riques d\u2019occasion\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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